At Voldobikes.ie, we strive to deliver your electric bikes promptly and securely. Below are the details of our shipping process to ensure a smooth experience.
Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and public holidays) from the date of purchase.
- You will receive an order confirmation email once your order is placed, followed by a shipping confirmation email with tracking details once your order has shipped.
- Please note that processing times may vary slightly during peak seasons or promotional periods.
- Once your order has been processed, standard shipping within Ireland takes 7-10 business days.
- Delivery times may vary depending on your location, weather conditions, or unforeseen circumstances. We’ll keep you updated if any delays occur.
- We offer free standard shipping on orders above 300 Euros.
- We currently ship to all addresses within Ireland.
- For shipping to remote places/islands, please contact our customer support team at info@voldobikes.ie to check availability.
- Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.
- If you don’t receive your tracking information within 3 business days of placing your order, please reach out to us at info@voldobikes.ie
- Please ensure your shipping address is accurate at checkout to avoid delays or mis deliveries.
- We are not responsible for delays caused by incorrect address information or issues beyond our control (e.g., courier delays or extreme weather).
- If your order arrives damaged or incomplete, please contact us within [specify timeframe, e.g., 48 hours] of delivery, and we’ll work to resolve the issue promptly.
Order Non-Acceptance
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We reserve the right to not accept or cancel an order under certain circumstances, including but not limited to:
- Incorrect or incomplete shipping information provided at checkout.
- Unavailability of stock due to high demand or supplier issues.
- Suspected fraudulent activity or unauthorised payment methods.
- Geographical restrictions where delivery is not feasible or permitted.
- Pricing or product description errors on our website.
- If an order cannot be accepted or is canceled, we will notify you promptly via email with an explanation and, if applicable, issue a full refund.
Contact UsHave questions about your order or our shipping process? Our team is here to help! Reach out to us at:
info@voldobikes.ie
Customer Support Hours: Mon-Fri, 9 AM - 5 PM
Thank you for choosing Voldobikes.ie! We’re excited to get you riding your new electric bike soon.
info@voldobikes.ie Customer Support Hours: Mon-Fri, 9 AM - 5 PMThank you for choosing Voldobikes.ie! We’re excited to get you riding your new electric bike soon.